Business Product Agile Advisor - Accredo - Hybrid (Finance)

Position Summary

The Business Product Agile Advisor will play a pivotal role in driving the Clinical Technology Product solution aimed at creating efficiencies, modernizing, and automating clinician engagement with patients. This role involves collaborating with cross-functional teams to ensure the successful implementation of innovative technology solutions that enhance the overall patient experience. Key responsibilities include:

• Leading the development and execution of the Clinical Technology Product strategy, ensuring alignment with organizational goals and objectives.
• Identifying opportunities for process improvements and automation to streamline clinician workflows and enhance patient interactions.
• Collaborating with stakeholders, including clinicians, engineering, and product teams, to gather requirements, define product features, and prioritize development efforts.
• Utilizing agile methodologies to manage product development cycles, ensuring timely delivery of high-quality solutions.
• Monitoring and analyzing product performance, gathering feedback, and making data-driven decisions to continuously improve the product.
• Documenting patient specialty pharmacy services and response to therapy, any adverse events, and generating actionable data to predict outcomes.
• Meeting contractual requirements and providing a measurable way to assess clinical outcomes for the patients we service.
• Providing guidance and support to team members, fostering a culture of innovation and continuous improvement.

Essential Functions and Responsibilities

• Serve as the customer proxy by understanding key business objectives and strategy of the product.
• Assess business value and prioritize all work to maximize value in line with product strategy.
• Analyze complex business situations, develop insights and potential solutions, and drive appropriate conclusions.
• Manage complex cross-functional strategic product development initiatives using appropriate project management skills.
• Develop and communicate concise presentations and executive briefings.
• Streamline processes to improve throughput, quality, and service level agreements.
• Create strategies to leverage technology to drive value.
• Work with business owners to ensure they are engaged and supportive of direction.
• Work with Product Management and stakeholders to define and prioritize the Product Backlog (refinement).
• Create User Stories and Acceptance Criteria, ensuring stories clearly communicate customer/stakeholder needs to the development team; work with the team to clarify stories as necessary.
• Make final decisions on product functionality.
• Participate in and prepare for Program Increment Planning.
• Involve in Program Backlog Refinement.
• Provide clarification on User Stories and Product Backlog to the team.
• Test and Accept User Stories
• Participate in team demos, retrospectives, and Inspect and Adapt sessions.
• Understand and support inter-team dependencies and escalate issues when necessary.
• Work with the delivery team to set and communicate release dates and scope.
• Ensure products are working in production.
• Monitor potential risks and develop mitigation plans.
• Identify improvements and codify them for broader consumption.
• Collaborate with all team members to promote an environment of empowerment and creativity.
• Communicate the product roadmap clearly and inspire the team by painting a target product vision.

Key Qualifications

• Bachelor's degree strongly preferred or equivalent experience.
• At least 6 years of relevant experience, i.e., product owner/manager, project manager, pharmacy experience.
• Strong background in product management, agile methodologies, and healthcare technology, with a proven track record of successfully delivering complex projects in a fast-paced environment.
• Knowledge of specialty pharmacy experience systems and processes highly desired.
• Proficiency in building connections and fostering relationships across various business functions.
• Excellent communication (oral and written), facilitation, and presentation skills.
• Willingness to share opinions and take risks.
• Initiative, independent thinking, and working.
• Strong business analysis skills and familiarity with financial models.
• Ability to develop and model hypotheses and conclusions while identifying assumptions.
• Demonstrated ability to prioritize and manage workload and meet project deadlines.
• Experience leading teams to define, scope, analyze, and resolve strategic issues.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.