Project Manager (Forensics) (Information Technology)
As a Project Manager specializing in Crime Lab and Medical Examiner Software, your primary responsibility is to oversee the planning, execution, and delivery of software solutions tailored to the needs of crime laboratories and medical examiner offices. You will play a crucial role in coordinating interdisciplinary teams, managing project timelines, and ensuring the successful implementation of software applications designed to enhance the efficiency and accuracy of forensic investigations. Our ultimate goal is to deliver the “wow” experience that turns new customers into Forensic Advantage evangelists and customers for life!
What You'll Do:
- Lead end-to-end software implementation projects for forensic labs and medical examiner customers
- Manage project scope, schedules, budgets, resources, and risks across multiple concurrent projects
- Communicate proactively with internal teams and external stakeholders, ensuring alignment and transparency
- Drive project decisions, resolve conflicts, and negotiate trade-offs to keep projects on track
- Conduct regular project reporting (KPIs, financials, status updates) for customers and internal leadership
- Forecast project delivery timelines and financials every month, quarter and year for all assigned projects. Forecasting measures the difference between your project forecasts and the project results.
- Create regular customer-facing status reports and identify when requested work requires formal change orders to the contract or statement of work
- Manage invoicing milestones and project financials to support cash flow and working capital goals
- Lead post-implementation reviews to identify lessons learned and continuously improve processes
- Contribute to the evolution of project delivery practices across the Professional Services (PS) team
What You Bring to the Team:
- 5+ years of progressive project management experience in software or enterprise system delivery
- Proven ability to manage customer-facing projects with multiple workstreams and stakeholders
- Strong leadership, communication (written and verbal), negotiation, and conflict-resolution skills
- Ability to manage priorities and negotiating resources in a matrixed environment and drive cross-functional collaboration
- Possess relevant experience with contract negotiations and customer management.
- Experience with software implementation methodologies and client relationship management
- Proficiency with Microsoft Project, Excel, PowerPoint, Visio, and SharePoint
Bonus Points for:
- Experience in forensic science (crime lab LIMS) or medical examiner environments
- PMP certification (or in progress); but not required
- Familiarity with criminal justice workflows and evidence/laboratory systems
- A confident, customer-first approach and strong analytical decision-making skills
- Ability to thrive independently while collaborating with a remote, distributed team
- Familiarity with Wrike Project Management Software
- Excellent customer service skills
What You'll Get ?
- 3 weeks' vacation + 5 personal days
- Comprehensive benefits from day one: Medical, Dental, and Vision
- Employee stock ownership plan and 401k matching
- Lifestyle rewards program
- Remote-first flexibility
- An opportunity to work with professionals making a difference in Forensic Science
Location/Travel:
- This is a remote position
- Travel may be required, typically <25%, though the actual amount will vary by project
