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Assistant Director of Sales - Hilton Austin (Finance)




Exciting news from Hilton Austin in downtown Austin! A new opportunity has opened up for an Assistant Director of Sales to join our exceptional team due to a recent promotion. The role involves managing citywide groups, overseeing the sales team, strategizing, and leading monthly sales meetings. It's a fantastic chance for career progression and development. Join us on this journey towards success!

What will I be doing?

An Assistant Director of Sales is an extension of the Director of Sales and is responsible for managing a high-value group segment while mentoring select members of the team.Hilton is seeking experienced sales professionals, who want to grow into leadership roles and lead teams of their own.

Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth.

What will I be doing?

The primary responsibilities of this position are to support the group sales team at your hotel and support and participate in business strategies that are creative, dynamic and impactful towards achieving your hotels annual budget and crossover targets.

As an Assistant Director of Sales, you will individually own and manage a key vertical market for your hotel as well as contribute leadership support to the commercial strategies for the sales team. One of your goals is to support the performance improvement of the sales team by helping them connect strategy and business processes. Business processes should be executed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to support the deployment, team composition, and support the team's activities that are a "predictive and prescriptive" approach to drive performance.

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

  • Customer and Account Management-Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
  • Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
  • Negotiations- Understand the customer and the business leader's expectations. Adapt to a changing market.

Strategy:
  • Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support.
  • Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel.
  • Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
  • Develop, execute, and communicate a monthly, quarterly, and annual business plan for a designated market.
  • Maintain up to date pipeline of business opportunities that will meet the short- and long-term business objectives for the designated market.
  • Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
  • Conduct site inspections through expert story telling with prospective and existing customers based on their individual needs.
  • Clear understanding of the competitive marketplace and the current state of the industry within the hotels geographic market.

Leadership:
  • In collaboration with DOS, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis.
  • Contribute to the development of hotel's sales site visit strategies and approach
  • Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
  • Lead enterprise and hotel level sales initiatives i.e., America's Week of Engagement, Global Week of Engagement, Sales Accelerators, Team Member Appreciation Week, etc.
  • Support sales team members' activities while they are absent or are remotely based
  • Contribute feedback to performance reviews for all sales managers and sales support
  • Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals

What are we looking for?

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

  • Minimum Years of Experience: Four (4) Years of Hotel Sales Experience with consistent track record of achieving annual production goals in a Senior Sales Manager role and/or Assistant Director of Sales within a full-service hotel
  • Additional Requirements: Ability to travel on short notice and adaptable to schedule changes
  • Highly professional presentations and oral and written communication skills

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
  • Big Box experience of 501 + Room Property
  • Minimum Education: Bachelor's Degree preferred
  • Proficiency in Delphi FDC

The Benefits

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

  • Medical Insurance Coverage Options -for you and your family. Able to enroll after 90 days of employment
  • Vision, dental, life and disability insurance
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment.
  • Go Hilton travel discount program: 100 nights of discounted travel per calendar year
  • Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Access to your pay when you need it through DailyPay
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Inclusive family-building and fertility benefits
  • Expanded bereavement leave.
  • Adoption Assistance program
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Complimentary Team Member Lunches Daily
  • Complimentary Team Member Parking
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