Jabil Inc.

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Quality Systems Analyst II (Transportation)



At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

JOB SUMMARY

Drive the execution and transformation of Quality Systems (QS) at site level, including Computer Aided Quality (CAQ) systems (BabtecQ, CM MES, EtQ, Windchill, ComplianceWire). Oversees ERP issues, procedures, and understanding. Works with the organization's stakeholders, as well as interfacing with suppliers and customers, to ensure Quality System initiatives are progressed and issues resolved. Support site readiness in the deployment of these QS initiative. Support compliance and continuous improvement of the Quality System. Support document control area where needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Capable of selection and wide application of principles, theories, and concepts in major field of specialization.

·         Working knowledge of other related disciplines and the ability to develop non-standard approaches to work.

·         Provides solutions to a wide range of difficult problems, & solutions are imaginative, thorough, and practical.

·         Works only under very general supervision.

·         Independently determines general approach and specific solutions to technical problems.

·         Demonstrates good judgement in setting schedule/risk taking.

·         Work is reviewed upon completion for adequacy and meeting objectives.

·         Share responsibility for the effect of technical decision/judgements on program schedules or goals critical to the organization with other high-level engineers and managers.

·         A technical leader and/or responsible for project planning & execution, making substantial contributions to determining the feasibility of goals/objectives.

  • Frequent inter-organization and/or outside customer contacts.
  • Represents the organization in providing solutions to difficult technical problems associated with specific projects.
  • Viewed as a mature professional able to successfully carry out complex projects and/or participate in project leadership and/or program planning.
  • Maintain a clean and safe work environment, supporting company safety & environmental programs and initiatives.

Specific:

  • Supports the deployment (design, implementation, and post-monitoring) of process initiatives impacting the site that promote the continuous improvement of the QS and ensure continuity of the application of globally shared processes and systems at site level.
  • Manage or Perform UAT for new projects/normal daily basis tickets being implemented.
  • Oversee applicable management of SAP IT, Service Now ticket resolution for the site tied to QS software.
  • Oversee and collaborate in execution of mass loads for router and BOM updates.  
  • Develops competency of resources at the site related to CAQ Software and change management by providing training and guidance on the execution and documentation.
  • Execution and support for CAPAs, NCs, and Observations related to site-specific QS
  • Supports compliance activities by participating in audit readiness; assisting in Internal and External audits; serving as Subject Matter Expert; supporting the investigation, response, and remediation of site-specific QS audit observations
  • Coordinate on site Document Control (as required), including management of change documentation, on-site administration of the change control system, and archival of documents on site.
  • May perform other duties as assigned and not all responsibilities may be assigned.
  • Extended duties (if applicable)

  • Support activities and provide mentorship to other analysts, engineers and document control
  • May be responsible for managing other employees

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

Education, Qualification, Experience and Competency Requirements:

  • Bachelor's degree required and 4-8 years related experience; or equivalent combination of education and experience.
  • Advanced level of experience in use of personal computers, with Microsoft Office applications (Excel, Word, PowerPoint) and email skills required.  
  • Ability to effectively present information and respond to questions from groups of peers, stakeholders, managers and customers.
  • Familiarity with data formats such as JSON, XML, or CSV.
  • Understanding of SQL or other data querying languages, and familiarity with Python for data manipulation.
  • Ability to understand and apply basic statistics concepts, such as probability distributions and hypothesis tests.
  • Experience working with structured data.

Preferred Requirements:

  • Experience:
    • Medical device manufacturing including ensuring requirements and regulatory compliance within FDA Title 21 CFR Part 820 & ISO 13485
    • Computer aided quality processes
    • Identifying and leading process improvement projects
    • Nonconformance, CAPA, Audit observations
    • Statistical analysis
    • Root cause investigation techniques such as 5 Why, Fishbone, Is/IsNot
    • Periodic review and maintenance of relevant quality documentation files
    • Quality documentation Change Management initiation and resolution.
  • Proficiency preferred in use of EtQ reliance software, BabtecQ Inspection software, Windchill Change Management software, ComplianceWire Training software, Critical Manufacturing MES software.

Preferred Competency Requirements:

  • Build trusting relationships: act with a consistent temperament and demonstrate sincere empathy. Treat people fairly and compassionately even when under pressure. Effectively collaborates internally across all levels and functions and externally with customers, suppliers and other stakeholders.
  • Decisiveness: Demonstrates the ability and initiative to make rational and thoughtful decisions when provided too much or too little data or when faced with ambiguity, change and uncertainty. Able to sift through information and rely on one's intuition and sound judgement to solve problems and identify solutions.
  • Resilience: A eagerness to achieve goals and an ownership of outcomes. Acts with urgency, speed and accountability, and recovers quickly from setbacks. Shows a commitment to Jabil's mission and inspires others through their passion, energy, and enthusiasm for Jabil's employees, customers and shareholders.
  • Develops self and others through self-awareness, continuous learning and investing time and resources in others to enable them to do their best work. Recognizes and addresses shortcomings; seeks feedback, coaching and a variety of development opportunities. Share knowledge and information with others to further their own grown and contributions.
  • Agility: Shows adaptability to anticipate and respond to rapidly changing conditions. Effectively manages complex, interdependent concepts and relationships. Challenges status quo through innovative thinking and follow through. Can strike an appropriate balance between short term and long term. 

The pay range for this role is $79,400 - $143,000. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. The anticipated close date of this job requisition is: June 14, 2025.

As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth and resilient self. These include medical, dental, and vision insurance plans; 401(k) retirement plan and employee stock purchase plan; and paid time off.

 

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

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