Vice President of Technology (Project Management)

Relay Resources is an Equal Opportunity Employer that strives to create a diverse workforce and an inclusive culture and believes each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the organization to adjust the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of our endeavors.

Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply.

Relay Core Competencies

Focus on Strengths

Prioritize Informed Action

Communicate Clearly

Champion Disability Inclusion

ESSENTIAL FUNCTIONS
1. Technology Strategy 30%
a. Partner with other members of the executive team and other organizational leaders to
align department and organization objectives.
b. Translate organizational objectives into technical solutions that scale.
c. Design and implement short- and long-term strategic plans to ensure technology meets
existing and future requirements.
d. Establish strategic roadmap with objectives, goals, and governance.
e. Analyze, recommend, and evaluate new products to meet business needs and improve
efficiency, performance, and security of existing applications and platforms.
f. Keep current with the latest technologies, industry standards, and trends.
g. Provide executive leadership for enterprise systems design and integration to ensure
alignment, scalability, and maintainability.
2. Organizational Strategy 20%
a. Partners with other members of the executive team on organization vision and strategy
including a technology and continuous improvement perspective.
b. Establish relationships and maintain regular communications with stakeholders about
pertinent operational activities and strategic initiatives.
c. Partner with leaders on organization initiatives.
d. Participate in strategic and operational planning, including fostering innovation,
planning projects, and organizing and negotiating the allocation of resources.
3. Team & Stakeholder Management 20%
a. Lead and coordinate team members ensuring they understand overarching organization
and department objectives.
b. Supervise and mentor technical teams.
c. Manage staffing - including recruitment, supervision, and performance management.
d. Collaborate with SVP of Finance, IT, & Administration and the broader IT leadership
team to set department goals, policies and processes.
4. Operational and Project Management 15%
a. Act as an escalation point for complex systems issues and major project decisions.
b. Develop, implement, and administer policies and processes based on best practices for
implementation, training, adoption and optimization of applications and platforms.
c. Supervise department and organization projects in order to ensure delivery and remove
roadblocks.
d. Ensure risks are identified, mitigated and communicated to appropriate stakeholders.
e. Lead the development and execution of a comprehensive cybersecurity program.
f. Ensure cross-functional technology initiatives are effectively coordinated and executed
in support of business goals.
g. Collaborate closely with the EPMO Director and ensure technology planning is
incorporated into enterprise projects.
5. Budget Management 10%
a. Lead the development of the Technology budget, in collaboration with the SVP of
Finance, IT, & Administration and the broader IT leadership team.
b. Manage the costs of technology across the organization, ensuring the cost efficiency and
value alignment of technology investments.
c. Collaborate with Directors and Manager on department budgets.
d. Conduct near-term and long-term financial forecasts based on expanding functionality
and user growth.
6. Other duties as assigned 5%

MINIMUM QUALIFICATIONS
At least 10 years of progressive experience leading technology teams
At least 3 years in senior/executive leadership
Demonstrated experience leading cross-functional technology teams through periods of
significant organizational change
Proven track record of leading enterprise technology initiatives in a complex organization
Proficiency in managing cloud environments, including IaaS/PaaS
Experience in IT governance, risk management, and vendor management
Bachelors degree in business administration, Computer Science or related discipline
PREFERRED QUALIFICATIONS
Previous non-profit leadership experience
Master's in business administration or related discipline
Project Management Certification
Bilingual (Spanish, ASL, etc.)
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to solve business problems with technology
Excellent communication skills
Ability to collaborate with executive leadership on organizational goals and champion
technologys role in achieving objectives
Ability to communicate complex technical concepts and information to non-technical
audiences
Ability to define and execute a cohesive technology strategy across infrastructure,
applications, and security
Experience leading digital transformation in complex or mission-driven organizations
Knowledge of data privacy practices and laws
Understanding of HIPAA regulations
Knowledge of Salesforce, NetSuite, and UKG

SCOPE & ACCOUNTABILITY
Performs duties independently, with accountability to leadership and the organization as a whole.
SUPERVISORY RESPONSIBILITY
Ability to work with limited supervision and a high degree of independent decision making.
Supervises IT Director, Application Manager, and other senior technology staff
Manages relationships with vendors/partners/consultants
Leads departmental planning, staff development, and organizational alignment.