Rehabilitation Aide Office Coordinator (Personal Services)

Fall River Health Services is looking for a Rehabilitation Aide Office Coordinator. In this role you will provide both administrative and clinical support to the Rehabilitation Department. This position is responsible for coordinating office operations, including patient scheduling, reception, and insurance authorizations, while also assisting professional staff with treatment area preparation, departmental cleanliness, and supply management.
Responsibilities:
Administrative / Office Support
Coordinate daily office operations, including scheduling patients, answering phones, and greeting patients and visitors.Verify insurance coverage and obtain prior authorizations as required.Maintain accurate patient records, billing documentation, and departmental reports.Support staff with clerical needs, data entry, and departmental communications.Ensure compliance with HIPAA, FRHS policies, and regulatory requirements regarding patient information.
Clinical / Department Support
Prepare and clean treatment areas before and after patient use.Maintain departmental supplies and ensure proper inventory levels.Perform laundry duties and maintain cleanliness of rehabilitation equipment.Assist staff with non-clinical aspects of patient care as directed.Transport or escort patients to and from the department as needed.Participate in on-call or rotation coverage as required to support departmental needs.Demonstrates leadership competencies through communication and relationship building, developing self and others, and teamwork.