Associate Operations Project Manager (Manufacturing)
Essential Job Functions
The following duties are normal for this position. The incumbent may perform some or all of these duties however; it is not an exclusive or all-inclusive list. Other duties may be assigned.
- Manages/monitors and analyzes inventory and customer forecasts to initiate production scheduling and/or material orders, working closely with key stakeholders
- Supports overall client pricing strategies including negotiating pricing with external vendors
- Ensures timely order entry and proactively manages order timelines for assigned account(s)
- Receives and responds to customer complaints and processes appropriate corrective actions
- Proactively monitors open orders to advise key stakeholders of possible lead time challenges
- Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives
- Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory
- Prepares purchase orders for outside materials
- Prepares and reviews required business reports
- Supports continuous improvement initiatives
Education & Experience
- Bachelor's degree required
- Some relevant experience required
Knowledge, Skills & Abilities
- Ability to design, implement and execute business processes and associated applications
- Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty
- Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department
- Familiarity with organization's policies, standards and procedures guiding customer interactions
- Knowledge of practices, tools, and techniques for communicating with a customer
- Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests
Physical Requirements & Work Environment
- Primarily works in an office environment with occasional time spent in a production and/or warehouse setting
- Position may be based at Menasha Packaging site or customer location
The expected salary range for this position is $65,000-$82,000 annually. This role is also eligible for an annual incentive plan and for a full benefits package including medical, dental, and vision insurance; basic term life, AD&D, Short and Long term disability; EAP; 401(k) retirement savings plan; PTO and paid holidays.
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