Systems Engineer - Workplace Services (Finance)

Position Purpose:

The System Engineer will handle implementing robust and secure computing solutions. The ideal candidate will have a strong background in Microsoft AD, EntraID, Azure, Power Platform and other Microsoft tools, Network, Servers, storage and virtualization, crucial information security knowledge, exceptional problem-solving skills, and a passion for staying up to date with technological trends.

This position reports into the infrastructure manager and will be based in Jessup, MD.

Responsibilities include but are not limited to:

• Architect, recommend, develop global Infrastructure solutions and technologies that support business needs and best practices.
• In depth knowledge of Microsoft Infrastructure, Directory, database, MDM and cloud services.
• Architect and manage our global IT hosting services Strategy and Architecture.
• Architect and implement effective security measures, policies, and procedures to safeguard data, servers, and information systems.
• Supply insights into virtualization, storage, interoperability, and access to both on-prem and cloud-based infrastructure resources.
• Work with manufacturing teams to integrate the best practices around OT infrastructure. Work with the GBS team to ensure identified gaps are remediated.
• Develop and utilize hosting services incident playbooks.
• Supply mentorship, guidance, and training to other members of the IT team in industry best practices for server and systems management.
• Along with GBS management, update security policies and procedures based on the latest industry standards and best practices.
  • Participate in security assessments to identify vulnerabilities, weaknesses, and potential threats in our systems and infrastructure.
• Provide mentorship, guidance, and training to other members of the IT team and end-users in security best practices and procedures.
• Manage IT and Business projects from conceptualization through completion, providing guidance and experience-based insight into team and organization.
• Participate in audit activities to ensure we are compliant with standards set by Amsted and/or contract requirements.

Requirements:

• Education: Bachelor's degree in computer science or a related field (relevant certifications may be considered in lieu of a degree).
• Experience: Minimum of 7-10 years of experience in Microsoft Environments as an Engineer or Architect.
• Microsoft Technologies: Strong knowledge of Desktop and Server OS, Active Directory, EntraID, Power Platform, Device Management, and Office 365/Azure.
• Cloud Platforms: Sound experience with cloud platforms (e.g., AWS, Azure, Google Cloud) for hybrid or fully cloud-based hosting.
• Operating Systems: Deep understanding of various operating systems (e.g., Linux, Windows) with proficiency in installation, configuration, patch management, user management, and system monitoring.
• Mobile Device Management: In-depth knowledge of Mobile Device Management using Microsoft Intune.
• SQL and Virtualization: Experience in SQL management, troubleshooting, and virtualization technologies like VMware, Hyper-V, or KVM.
• Scripting and Automation: Proficiency in scripting languages (e.g., Python, Bash, PowerShell) and automation tools (e.g., Ansible, Puppet, Chef).
• Industry Standards: Familiarity with industry standards and regulations (e.g., ISO 27001, NIST, GDPR, PCI DSS).
• Communication Skills: Effective communication skills, including the ability to convey complex technical concepts to non-technical stakeholders.
• Team Collaboration: Ability to work collaboratively within a team environment.