Invoice Review and Audit Lead Analyst - Coverage Review Operations- Remote (Finance)

Job Description:

The Lead Analyst - Invoice Review and Audit will be responsible for Coverage Review Operations (CRO) Global Service Partners (GSP) Invoice management by:

• Ensuring the accuracy and compliance of invoices received from various GSPs and third-party suppliers.
• Performing comprehensive review, auditing, and approval of invoices.
• Ensuring adherence to company policies and contract terms.

The Lead Analyst will work closely with the finance, procurement, and accounts payable teams to streamline processes and resolve any discrepancies.

Key Responsibilities:

• Review and verify the accuracy of invoices and supporting documents.
• Ensure invoice amounts align with monthly budget allocations and forecasted spend (volume/hours/FTE)
• Audit invoices to ensure compliance with contract terms, company policies, and regulatory requirements.
• Track and report on total invoice amounts, trends, variances to support budget visibility and decision making
• Approve invoices in Ariba for payment, ensuring timely and accurate processing.
• Provide regular updates to business leaders on invoice status, pending approvals, and payment timelines
• Identify and resolve discrepancies or issues with invoices by collaborating with GSPs (Global Service Provider) along with Business and Operational Stakeholders.
• Support governance reporting needs by providing invoice data insights as needed
• Maintain detailed records of invoice reviews and audits, ensuring proper documentation and traceability.
• Develop and implement best practices for invoice review and audit processes.
• Manage and maintain CRO Term Sheets:

Establish cadence to review and ensure Term Sheets are accurately funded for the life of the GSP Contract. Validate the Term Sheet are active during the life of the contract.

• Collaborate with the finance and procurement teams to resolve invoice or Term Sheet issues.
• Support CRO Business and Operational stakeholders by scheduling ad hoc meetings with GSPs to resolve invoice discrepancies.
• Miscellaneous items to support and manage CRO GSP initiatives and projects

Qualifications:

• High School Diploma Required ; Bachelor's degree preferred
• Intermediate to Advanced Excel experience required
• 2+ experience in invoice review or auditing role required
• Excellent communication skills; both written and oral
• Strong interpersonal skills; must be able to collaborate with internal cross-functional teams to resolve issues timely.
• Excellent analytical and problem-solving skills.
• Attention to detail and accuracy in reviewing and auditing invoices; must be able to track issue progress and perform follow-ups timely.
• Proficiency in using financial software and Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience in invoice processing or accounts payable, preferably in a BPO or vendor-managed environment valuable.
• Familiarity with ARIBA / Oracle.
• Experience working with vendors and third-party suppliers.
• Certification in auditing or accounting (e.g., CPA, CIA) is a plus.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 56,800 - 94,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.