QA-QC Supervisor (Manufacturing)

The QA/QC Supervisor will be responsible for QA/QC for Telecom and will participate in the creation of quality processes and training processes. (This is meant to be a guide. Duties may vary dependent upon management.)

Essential Position Functions:
Oversee and monitor the inspection and review of Outside Plant Engineering surveys and designs to ensure adherence to established quality standards.Establish inspection protocols, define sampling procedures, and manage quality scorecard development to ensure engineering work meets customer requirements.Develop and implement changes in quality process based on inspection results and customer feedback and expectations.As part of QA/QC process, review footages that are associated with field mapping notes, digitalizing routing maps and design maps while differentiating between aerial and underground plans as required.Develop improvements to processes and is a subject matter expert for other team members.Trains newer/less experienced designers/drafters.Maintain high level production rates to meet/exceed customer expectations.Learn new software and adapt to new technology when required.Ability to work to project completion, against aggressive deadlines.Develop and create project specific checklists and standards as part of QA/QC process.Record and document results and findings in applicable data sheets and forms. Complete and submit QC findings in a document to the appropriate supervisory personnel.
Ensure completion of QC in a timely manner and track/report activities and metrics.Utilize AutoCAD or other customer specified software to post strand mapping data, complete large fiber designs, and to post fiber designs.Apply CAD and GIS software to produce custom maps and drawings.Help QA/QC manager formulate and revise quality control policies and procedures.May be asked to produce consistent, high-quality fiber designs and drafts.Other duties as required.
Education and/or Experience:
High school diploma or GED required. Bachelors degree preferred.Must have 5-8 years in OSPE. Wireless design experience is preferred.Must have a solid understanding of customer practices and continually keep up with changes in customer processes.Working knowledge of the customers contract and applicable billing units.Experience in OSP Engineering or OSP Project Management with knowledge of quality expectations for applicable Multi-Service Operator (MSO).Knowledge of permitting, job design, and design software is highly desired.Minimum of three years of work experience in GIS with progressively responsible experience in the design and development of GIS systems and applications. Experience with a major MSO or Telecom Operator is preferred.
Ability to work with all levels of the organization.Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.Must be able to efficiently use a Windows-based computer.Ability to prioritize and complete assignments accurately and in a timely manner.Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.Strong interpersonal, organizational, oral and written communications skills.Must be able to work alone, and with a team.Must be able to pass a drug screen and criminal background check.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit for extended periods of time.Ability to effectively communicate with employees, management, peers, et al.
Work Environment:
The work environment characteristics described here are representative of those of a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is that of an office position with minimal to high noise levels or may be remote based. The position requires working independently, as well as part of a team. This position requires verbal communication with others daily. Frequent use of a computer is necessary. This position requires use of all general office equipment.