Manager, Field Alert & Recall Compliance (Manufacturing)

Description:

The Manager, Regulatory Quality Compliance is responsible for overseeing regulatory activities related to Field Alert Reports (FARs), product recalls, and market withdrawals, including investigation management, FDA notification, and effectiveness monitoring. This role leads site-wide and cross-departmental discussions, manages recall processes, temporary staffing, and ensures timely follow-up, closure, and reporting. Additionally, the manager supports the development, revision, and maintenance of Global Quality Standards and works directly with Site Quality Heads and Functional Heads on matters involving FARs and recalls.

Essential Functions:

• Will be the contact person for the FDA and other regulatory agencies in regard to Field Alerts responses and will work closely with the FDA on resolutions as well as establishing new GQS and revises and maintains Global Quality Standards current. Manages and leads Global Notification Meetings with Senior Management and supports the dissemination of RAPID Alert escalations for Field Alert submissions.
• Prepares and maintains FAR status report to CEO and Exec Management as well assists in completing Field Alert (FD 3331a) forms, as needed, and maintains and distributes reports on Field Alerts, Recalls and Drug Notifications as well as completes and issues to Illegitimate Drug Notification 3911 forms to FDA as needed
• Leads and manages the recall workforce for processing of recalls. Staff requisitions, assignment of work, monitoring of work performance and hours and approval of timecards to support new and existing recalls.
• Leads and manages the preparation for recalls including creating recall packages, completing Attachment b forms, and generates and submits in the status reports to FDA.
• Manages the internal processing of Field Alerts and supports investigations, scheduling follow up meetings with sites and management team, maintains metrics and progress spreadsheets,
• Compiles, analyzes, reports and provides repots on field alerts and recalls to Management as required. Creates and maintains metrics.

Additional Responsibilities:

• Fosters a positive working environment and relationships with cross-functional partners and temporary workforce.
• Supports Global Quality Standards and Corporate SOPs to be kept current as they relate to Field Alerts, recalls etc.
• Support the continued growth of Amneal and the department to reach company and department goals and maintain complaint with regulatory agency requirments.
• Fosters and promotes a culture of teamwork, collaboration, accountability and drives for continuous improvements.
• Direct interface with Site Quality Heads with investigations associated with Field Alerts
• Writes trend analysis and risk assessments as needed

 

Education:

• Bachelors Degree (BA/BS) Preferably in a science related field - Required

Experience:

• 5+ years of progressively responsible experience in maintaining and enforcing GMP compliance and regulatory standards, including demonstrated leadership experience
• 3+ years of experience managing teams, projects, or functional areas
• 2+ years of experience applying FDA cGMP regulations (21 CFR Parts 210 & 211 and Part 820), with working knowledge of ISO, EU, and ICH guidelines
• 2+ years of hands-on experience managing Field Alert Reports (FARs), recalls, and related processes in the pharmaceutical, medical device, or similar regulated industry

Skills:

• Comprehensive knowledge/experience with Microsoft applications, spreadsheet/database maintenance and use. - Intermediate
• Works independently and has experience with leading a team and fostering a team work environment - Advanced
• Experience with data analysis for identifying trends and metric generation and reporting - Intermediate
• Strong verbal and written communication skills - Advanced
• Comprehensive technical writing skills and able to effectively apply critical thinking to assess and evaluate complex and critical Field Alert potential events and issues. - Intermediate

Specialized Knowledge:

• Direct hands on experience in either manufacturing or development of a drug product or medical device a plus
• Strong Knowledge base of use of computerized software and use of electronic systems, such as Caliber