Customer Finance Specialist (Capital Equipment Leasing) (Finance)

Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position

The Customer Finance Specialist works closely with the Customer Finance team and Capital salesforce to provide customer finance solutions, customer consultation, execute customer portfolio management activities, and implement system acceleration programs to build the internal business directive of da Vinci system placements.

This position helps the commercial organization by providing customer facing financial solutions (programs/customized quotes), designed with the capital and clinical teams to meet the needs of customers. They will also act as a solution agent covering the pipeline aligned commercial goals. This customer centric role specializes in managing both technical and soft financial selling skills with the demand of growing a successful team-based asset portfolio.

Roles & Responsibilities

• Serve as a consultant to both customer finance and capital sales organization to grow, maintain, and optimize the Intuitive lease portfolio
• Function as a help agent for components of customer facing financial solutions that may include but are not limited to; FMV leasing, Accelerated MIS Program, fixed purchase option leases, IASB/FASB compliant lease structures, short term and long-term rentals, deferred payment leases and or customized finance programs
• Work as primary contact for end of term, amendment, and technology transition offerings for US lease portfolio
• Build tactical relationships with service, accounts receivable, credit, customer service, and contracts administration to coordinate proactive maintenance of lease customer engagement
• Proactively manage a market portfolio in coordination with customer finance and lease operations
• Review and validate lease portfolio data and lease reporting packages
• Help with customer finance presentations for market development events.
• Work with internal corporate finance roles to deploy scalable processes
• Act as an agent of change regarding building the commercial finance business

Qualifications
Required Skills and Experience

• Minimum 4 years of relevant work experience in customer finance programs.
• Significant experience working in a customer service role supporting customer finance or capital equipment financing.
• Familiarity with lease structures (FMV, fixed purchase, deferred, etc.).
• Experience with lease portfolio management.
• Ability to manage and prioritize multiple transactions concurrently. Desire to work in a dynamic, fast-paced organization.
• Excellent verbal and written communication skills, including the ability to interact with executive leadership.
• Inquisitiveness and problem-solving ability.
• Proven success in mid-sized international fast-growing company and/or in the medical or med-tech environment.
• Willing and able to travel domestically up to 25% of the time.

Required Education and Training

• Bachelor's degree

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Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.

Shift: Day
Workplace Type: Onsite - This job is fully onsite.