Customer Service Clerk (Finance)

Provides order processing support to Customer Service team, to deliver the highest level of service. Position is a clerical support role for the Customer Service team.

Principal Responsibilities:

• Accurately enters and reviews sales orders within 24 hours.
• Inputs customer and sales data into processing system according to company procedures.
• Ensures all proper paperwork is filed in customer folders to meet department policy.
• Provides backup coverage for Account Representative/Specialists
• Assists with special projects/reporting as assigned
• Supports invoicing customers, invoicing freight, and matching records for payment.
• Develops and maintains detailed written desk instructions covering all major responsibilities.
• May perform additional clerical responsibilities including mail distribution, filing, and general administrative tasks.
• Participates and contributes to company safety program.
• Performs other related duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualifications:

• Education: High School Diploma
• Experience: Three to Six months related experience and/or training; previous clerical support experience
• License/Certification: N/A

Knowledge, Skills and Abilities:

• Advance proficiency in Microsoft Suite
• Strong organizational skills, proactive attitude with exceptional attention to detail
• Capability to multi-task and work under pressure of deadlines
• Ability to work in a team environment and interface interdepartmentally