Senior LSS Digital Operations Manager (Finance)
In this role, you will have the opportunity to:
- Lead the digital transformation of Honeywell Intelligrated's Lifecycle Solutions and Services (LSS) business.
- Drive a unified digital culture, develop scalable customer-facing digital services, and oversee the implementation of platforms like Forge Customer Portal and Forge Performance+.
- Manage the Digital Center of Excellence, align data across functions, and ensure operational efficiency through analytics, automation, and strategic planning.
- Take ownership of financial performance, customer engagement, and collaboration with sales and offering management teams to expand digital reach and impact.
- 5+ years of experience in digital operations or a related field
- Strong leadership and team management skills
- Proficiency in digital technologies and systems
- Excellent communication and collaboration skills
WE VALUE
- Bachelor's degree in a relevant field (preferred)
- Experience in the lifecycle solutions and services industry (preferred)
- Knowledge of emerging digital trends and technologies
- Proven track record of driving digital transformation
- Lead digital strategy and transformation across LSS Parts, Projects, and Services.
- Develop and scale digital offerings from T&M to Reliability-Centered Maintenance.
- Oversee Forge platform initiatives including customer portal, entitlements, and asset health monitoring.
- Align data systems to support sales, engineering, and service contracts.
- Drive performance through analytics, ensuring SLA compliance and contract health (A360).
- Optimize team structure and cost-to-serve through SIOP and resource planning.
- Achieve financial targets for connected contracts, EAM, and CMMS systems.
- Expand digital engagement via customer portals, analytics, and ontimeparts.com.
- Collaborate with Offering Management and Sales on go-to-market strategies.
- Provide regular leadership updates during operational and business reviews.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
