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Intuitive Surgical, Inc.

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Physical Security Operations Manager - Executive Protection (Finance)



Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position

Responsible for development, implementation and tactical day-to-day operations of physical security and associated programs in the designated region. This position will develop and lead efforts to safeguard the company's critical assets - employees, facilities, operations, and reputation -across the region. They will work cross functionally to ensure a coordinated and effective approach to security operations and emergency management. Build and maintain professional relationships with key stakeholders across the region will be a priority.

Essential Job Duties

Enterprise Security Management:

  • Maintain and audit against the company's policies and standards for the protection of Intuitive facilities. Direct site security and advise site leaders in implementing policies, standards, and systems. Areas covered may include perimeter security, parking management, lighting and security signage, video management system/analytics, access controls, intrusion detection alarms, and guard force operations.
  • Research and deploy innovative security management techniques, tools, and services to facilitate the effectiveness of security programs. Provide timely incident status, notifications, metrics, invoice reviews, and other critical reports as requested or required to foster greater organizational clarity and response.
  • Direct security programs through the oversight of a governance framework and maintain coordination with stakeholders to ensure program compliance, consistent application, and alignment with industry standards.
  • Develop and maintain effective relationships with key internal stakeholders, including executive leadership, functional business areas, and site leadership.
  • Cultivate and maintain liaison with relevant external entities, such as government and law enforcement agencies, industry bodies, regulatory agencies, and private sector counterparts.
  • Develop adherence strategies related for processes and policies, working with Finance/Purchasing/Legal as appropriate. Create process documents, SOPs, and work instructions as required.
  • Develop and perform analysis, planning, performance measures (i.e., Key Performance Indicators) and provides direction to ensure the security program is delivering maximum value to all internal customers, partners, and stakeholders.
  • Collaborate with Intuitive Real Estate and Construction Project Management teams to assess risk of potential Intuitive office locations and building designs in your region. Work collaboratively with the Security Systems team.
  • Coordinate design and installation of security access control and surveillance systems in new construction and facility improvements.
  • Program Management:
  • Oversees one or multiple projects at any given time, provides guidance for strategic development, implementation and tactical day-to-day operations. Collaborates with business stakeholders (internal and external) to understand program requirements, problem solve, and develop compatible synergies throughout the enterprise, including and not limited to:
  • Programs:
  • Emergency Management
  • Executive Protection
  • Event Security
  • Guard Force
  • Parking Management
  • Asset Protection
  • Supply Systems Security
  • Global Key Management
  • Emergency Management
  • Facilities Security and Facilities Security Regulations
          • CTPAT, OEA, etc.
  • Training and Development Standards
  • Compliance and Industry Standards. All programs must have playbooks, plans, or standard operating procedures, and must be aligned to industry standards, and/or best practices. Align security program strategy with Intuitive's footprint, risk exposure, risk tolerance, organizational requirements, and business priorities, as well as best practices, industry standards, and applicable laws and regulations.
  • Purchase orders and budget . Manage budget and associated contracts, resources, and workforce. Identify opportunities for continuous improvement through cost reduction and performance improvement, involving suppliers as required.
  • Training and Awareness . Liaise with other company functions to facilitate security awareness and help inculcate a proactive security culture in the company. Coordinate and host training for program related awareness or where appropriate.
  • Perform all other related duties as assigned.
Qualifications
Required Skills and Experience
  • 5+ years' experience as a people leader/manager in the physical security profession or similar related professions law enforcement, etc.
  • 5+ years' experience with managing, developing and initiating programs
  • 3+ years in program development/management

Required Education and Training
  • Ability to read, write, and speak English fluently
  • Bachelor's Degree or equivalent or 8 years of experience in the security operations field with at least 3 of those years in a supervisory or managerial position

Working Conditions

Up to 35% of time will be spent traveling

Preferred Skills and Experience

  • Experience in special event security and management
  • Ability to work with a wide variety of software tools, including Microsoft suite, SmartSheets, OneNote, etc.
Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Base Compensation Range Region 1: $133.300 USD - $191.800 USD
Base Compensation Range Region 2: $113.200 USD - $163.000 USD
Shift: Day
Workplace Type: Onsite - This job is fully onsite.
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