Data Analyst (Information Technology)

Working Model: Hybrid 

We have a balanced working model to ensure you have the flexibility you need. The successful candidate will balance their time between working in the office in Goshen, Indiana (minimum of two days) and working from home. 

As a Data Analyst, you will be responsible for assisting in the definition of and the execution of the data strategy governess and usage. Accountable for helping transform our business into a data driven organization with intent on building member value. Utilizes various business intelligence data, guides the direction to identify data sources and usage, maintains the stewardship of the data governance program, and has the extensive knowledge to utilize tools to create meaningful analysis and reporting. 

Direct Reports: None

HOW YOU WILL MAKE AN IMPACT

30%            Act as the primary point for the business intelligence data lake infrastructure and processing questions and tickets. Collaborates with internal strategic business partners to develop decision making needs and planning for future data needs. Assess the key issues and data needs. Leverage data storage vendor relationships to support credit union initiatives. Lead efforts to find ways to use data to improve current business processes through analysis and review of discrepant data resources and scenarios. 

20%            Design and oversee the ingestion of data into our enterprise data lake, as well as architect data flow from the data lake for ingestion into other custom reporting environments. Identify priorities based on identified business needs and execute on those priorities. Mentor other members of the credit union's data community to include, but not limited to, junior data analysts and decentralized data users. 

20%            Develops and maintains data standards, data catalogues, data dictionaries, file view documentation, as well as templates for end-users to apply governance standards and table relationships knowledge to establish consistent single source of truth for key data fields. 

15%            Collaborate with various management teams and marketing staff to develop a plan for data usage, identify gaps in data, and work with external vendors to develop machine learning opportunities and predictive analytics leading to prescriptive analytics for actions to take. Work closely with other business data owners to understand business requirements, performance metrics regarding data quality, and performance of member facing products to grow the business. 

15%            Lead unit and/or acceptance testing when new data insights or platform changes occur. Develop information for complex requests including visualizations, query templates, ad-hoc reporting to various end-users in an appropriate form and frequency to include, but not limited to, dashboard content. 

--                 Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Bank Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control. 

WHAT YOU WILL NEED TO SUCCEED

Experience 

6+ years of experience in the financial industry to include data governance, warehousing, and analysis plus 2+ years' experience working with predictive and prescriptive analytics. 

Education / Certifications / Licenses

This level of knowledge is acquired through completion of a Bachelor's degree in Computer Science, Business, Analytics, or related field. Must have and maintain a valid driver's license. 

PREFERRED SKILLS

 

• Expert knowledge of one or more data reporting tools including Excel, Cognos, Tableau, Power BI, SSRS or others.
• General knowledge of SQL with a strong understanding of data tables and table relationships.
• Professional level of verbal and written communication skills are essential to the position.
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Demonstrated knowledge of Credit Union regulations, products, policies, procedures, services, related federal state and federal laws and regulations.
• The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust.
• Obtaining cooperation and agreement on important outcomes via frequently complex and senior level dialogues.
• Advanced analytical and project management skills for a variety of tasks or projects.
• Ability to deal with complex problems involving multiple facets, variables, and situations.
• Ability to provide world class member service while executing Interra's vision, mission and delivery of Core Values.

INTERPERSONAL SKILLS

 

• A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature.
• Communications may involve motivating, influencing, educating and/or advising others on matters of significance.

COMPETENCIES 

 

• Data Gathering & Analytics - Gathers data from relevant, sometimes independent sources. Able to synthesize data, recognize correlations, and draw conclusions that inform decision-making. Applies understanding of Interra and the marketplace to analysis.
• Foster Innovation - Explores new and better ways of doing things. Encourages innovation of ideas, processes, and behaviors. Promotes activities that create greater efficiencies and/or experiences. Puts innovative ideas into practice.
• Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.
• Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners.
• Navigate Ambiguity - Operates effectively and with positivity, especially in uncertain circumstances or without a clear path forward.
• Organizational Savvy - Understands Interra's culture and the interconnectedness between different parts of the business, including a knowledge of systems, practices, policies, and procedures. Able to identify opportunities and potential problems and navigate through formal and informal channels to achieve solutions.

ADA REQUIREMENTS

Physical Requirements 

 

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.
• The employee frequently is required to walk and reach with hands and arms.
• The employee is occasionally required to stand; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee is occasionally required to lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions

 

• Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

 

• Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
• Must be able to read and carry out various written instructions and follow oral instructions.
• Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics.
• Must be able to speak clearly and deliver information in a logical and understandable sequence.
• Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
• Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
• Must be able to effectively handle multiple, simultaneous, and changing priorities.
• Must be capable of exercising highest level of discretion on both internal and external confidential matters.

ACKNOWLEDGEMENT

Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time.  Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.

 Why JoinIN

 

• Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this.
• Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels.
• Competitive Salary: Attractive compensation package with performance-based incentives and bonuses.
• Benefits: Comprehensive health insurance, 401(k) matching, tion reimbursement, company holidays, and generous PTO.
• Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here!
• Visit our Opportunities page for more information.

For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at alib@interracu.com 

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Data Analytics