Team Leader, Commercial Insurance Specialty (Finance)
JOB DESCRIPTION
We are looking for a strategic and dynamic leader to partner with the Commercial Manager and distribution network. The role will lead a CIS book for Dallas.
Responsibilities:
Responsible for the profit, growth and fostering of internal and external relationships of a CIS book within assigned territory/branch. Directly accountable for the middle market P&C branch underwriting operation and results, including driving new business production and retention efforts for all CIS lines of business which are managed locally or at a underwriting center. This is a player coach role and the Team Lead is expected to handle a book.
This Team Lead is responsible for hiring, retention, performance management, compensation and technical training and coaching and development for multiline underwriting staff. The lead is also responsible for advancing the sales and marketing expertise of the local CIS team. Specific responsibilities include:
1. P&L - Accountability (premium, profitability, growth, retention, and expense plans/results) for middle market P&C business serviced within assigned branch(es);
2. Portfolio Management/LOB - Direct profit and loss responsibility for field (middle market) business; coordination, agency management, and production responsibility across CIS product portfolio.
3. Underwriting Strategy Execution - Manages execution of new middle market underwriting and renewal underwriting strategy for assigned branch(es)
4. Technical UW/Referral Resource - In collaboration with Product, serves as technical resource for referrals and underwriting authority. Point of contact for branch risks which fall outside of field authority; coordinate efforts with Home Office/Product and Segment leaders.
5. Quality Assurance - Monitors underwriting quality.
6. Marketplace Focus - Develop opportunities particular to the marketplace and provide customized approaches on market conditions and agency needs.
7. Marketing Strategy and Execution - Works closely with Field Operations and CI Manager on development and execution of marketing strategy and coordinates marketing and production activities within assigned branch(es) for entire portfolio of CIS business.
8. Working with professional lines to strengthen core product offering while driving retention and growth.
9. Business Development - Directs business development activities and provides guidance for implementing sales and/or product launches.
10. Producer Management: -Primary responsibility for managing regional/local producer plant; responsible for cohesive and consistent agency management strategies across assigned locations. Facilitates product education/appetite; serves as point person for key local producer relationships.
11. Budget and Expense Administration - Ensures effective CIS expense administration to fit budget plan.
12. Staff Development and Staff Administration (including Performance Management and Compensation) - Accountable for new hire onboarding, training and developing, succession planning, culture of inclusion, coaching and mentoring and retention of staff. Ensure effective deployment of staff for assigned locations; maintain mentoring / succession relationship with several High Potential Underwriters within assigned locations. Oversee workflows, staffing resources, and appropriate application of technology to ensure efficient, cost-effective field operation. Collaborate with HR on performance management and compensation process.
Competencies:
1. Understanding of middle market P&C products and appetite
2. Strong understanding of field distribution plant (broker, regional, independent agents)
3. Strong people management skills
4. Strong technical/underwriting leadership skills to manage a team of multiline commercial underwriters
5. Advanced marketing and sales skills
6. Builds Strategic Relationships
7. Drives Customer Focus
8. Demonstrates Agility
9. Drives Execution
10. Exerts Operational Decision Making
11. Exhibits Skillful Communication
QUALIFICATIONS
- 5
ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
