Accounts Receivable Specialist (Finance)

Responsibility Summary:

Accurately and efficiently collects accounts receivables. The A/R Specialist is a metrics-driven position responsible for effectively initiating calls to delinquent customers to collect payments and settle accounts, while providing World Class customer service to their internal and external customers.

Specific Duties and Responsibilities:

• Safely completing all job duties in compliance with the company's policies and procedures.
• Notifies customers with delinquent accounts and attempts to secure payment.
• Mails bills and past-due notices to customers.
• Utilizes the company's Business System to record detailed notes on any communication with customers, including expected payment, financial status, collection efforts, etc.
• Arranges payment plans for customers with past due accounts.
• Verifies customer account information and processes credit card payments.
• Complies with all company policies and procedures.
• Provides excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.
• Works closely with branch personnel to troubleshoot and resolve various AR collection issues.
• Keenly aware of opportunities to improve processes and provides suggestions.
• Utilizes reports to assist in completion of various job functions

Data entry of online billings New customer set ups as needed Enter A/R adjustments as needed Month end reporting as needed Assists team members with projects and tasks as assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibilities:

N/A

General Qualifications:

• Solid individual contributor
• Excellent organizational skills with the ability to prioritize effectively
• Continuous improvement mindset in pursuit of excellence.
• Good negotiation/problem-solving skills
• Solid critical thinking skills
• Effective listening skills
• Strong initiative with a demonstrated sense of urgency

• Ability to adapt to a variety of personalities

• Proactive communicator with excellent oral and written communication skills utilizing the English language
• Good attention to detail with solid follow-up skills
• Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
• Ability to work effectively under pressure and manage multiple assignments simultaneously
• Meets appropriate deadlines
• Accurate and results oriented
• Commitment to providing exceptional customer service
• Effective time management skills
• Professional appearance and behavior

Educational & Experience Requirements:

• High school diploma or equivalent required
• 2- or 4-year degree preferred
• 2+ years collection experience required

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms, balance; stoop, kneel, talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision and the ability to adjust focus.

Work Environment:

Office environment

Travel Requirements:
N/A#totalfiltration
#FCG-H

Total Filtration Services operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.