Sales Enablement Specialist (Sales)

Position Title: Sales Enablement Specialist (P2)

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

Although you will be hired as a Crown Castle employee, your employment and the responsibilities associated with this job likely will transition to an acquiring company in the future. For more information, please visit: https://www.crowncastle.com/strategic-review-results

Role

Sales Enablement position supporting Crown Castle's Enterprise Sales team. The ideal candidate will help design and then implement/oversee field enablement initiatives that will collectively improve seller and team success. This role will: establish a set of core metrics and reporting to be implemented and produced regularly to enhance seller and sales team productivity; engage in selling tasks such as responding to client requests for pricing, qualifying opportunities, coordinating and participating in client meetings, and submitting orders for booking; and working directly with Regional sales to identify administrative work to offload, like preparation for Quarterly Business Reviews, weekly/monthly team meetings, and customer meetings, allowing sales leaders to spend more time in the field and coach sellers.

Responsibilities

• Qualify requirements with clients (in coordination with sales teams) to efficiently generate quotes and process customer orders with high accuracy and within targeted timeframes, utilizing various platforms including email, customer-provided documents and third-party systems.
• Identify a set of core metrics and related reporting to inform sales leadership and assist in the coaching of sellers (and support teams).
• Create and maintain opportunity records in CRM systems, ensuring proper documentation from initial opportunity through contract generation.
• Initiate communication between sales teams, clients and other Crown departments to help expedite the sales process.
• Identify and handle administrative activities for sellers and sales leaders, helping reduce their operational workload to enable more time for intricate customer engagements and promote a high-touch, responsive customer experience.
• Coordinate and prepare materials for weekly team meetings and monthly district reviews, including agenda preparation, speaker coordination and action item tracking.
• Prepare and report on 90-day district activity plans, helping ensure alignment across teams in order to track progress against key initiatives.
• Prepare weekly activity summaries and basic reports for sales leadership review.

Education/Certifications

• Bachelor's Degree or equivalent work experience

Experience/Minimum Requirements

• Two (2) or more years in sales, sales enablement or sales support experience
• Telecom experience preferred

Expectations

• Strong organizational and time management skills
• Basic understanding of enterprise telecommunications solutions, including Ethernet, IP, SD-WAN, Dark Fiber, and DWDM
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and Teams
• Working knowledge of Microsoft Power BI or Tableau preferred
• Detail-oriented with ability to manage multiple tasks
• Ability to work independently and collaboratively in a team environment
• Engage with customers face to face at their workplace or off-site location. Subject to local and state eligibility, a pre-employment background check will be conducted for criminal convictions, including misdemeanors and felonies related to violence or possession of weapons.

Competencies

• Action Oriented
• Customer Focus
• Learning Agility
• Problem Solving
• Organizational Skills
• Team Player
• Self-Development

Organizational Relationship

Reports to:  Fiber Sales Managing Director

Title(s) of direct reports (if applicable): N/A

Where You Will Work
This role falls into our hybrid work model, which is 2-days work from home (Monday and Friday) and 3-days in the office (Tuesday through Thursday) to optimize collaboration, relationship building and key stakeholder engagement and may require some travel as needed.

YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

Compensation
The pay range offered for this position is $31.54 - $43.37 per hour. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information
If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Sales