Internal Communications Manager (Creative Design)
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the resources and diversity of a global firm. We value those who are passionate about excellence, innovation, integrity, inclusivity, and collaboration. Together we can achieve great things.
Success at SOM Means
● Ideas: We believe in a meritocracy of ideas. We look to everyone to actively contribute to the
discourse in the firm.
● Knowledge: We believe that expertise is the result of lifelong learning. We are not expected to
know everything, but rather to passionately pursue answers, develop new skills and deepen our
knowledge.
● Product: We strive for excellence in the concept, quality, and delivery of our work.
● Individual: We value individuals who bring the highest standards of professionalism and personal
integrity in the way they work. Each person can develop and contribute their wealth of attributes,
skills and knowledge to support the overall health of the firm.
● Team: We value the power of interdisciplinary integration. A positive team culture in which
everyone collaborates openly towards common goals is essential.
● Firm: We have a history of making transformative contributions to the profession and our
communities. We are constantly innovating and attempting to bring new approaches, solutions
and processes to our work.
Role:
SOM is seeking an experienced communications professional to work with our firmwide leaders and to develop and implement an internal communication strategy that amplifies SOM's ethos, people, and culture within our global organization.
As SOM's Internal Communications Manager, you are a great relationship builder and communicator who can understand complex issues, break them down, and coach our executives to communicate effectively to their teams. This Manager will report to the Global Communications Leader and work closely with the Chief People Officer and Talent, Equity, Diversity and Development Committee.
To succeed in this role, you must be an excellent writer who is highly strategic about the frequency and methods of message distribution. You'll be coming up with creative ideas to inform, motivate, and engage our people through content and events, on Slack and our company Intranet InsideSOM. You are willing to try new things, are technologically savvy, and can manage numerous projects with tight deadlines. Things happen quickly at SOM, and to do great work, you need to be an enthusiastic team player who can work cross-functionally with leaders across the firm.
Responsibilities Include:
Establish and execute an internal communications strategy in conjunction with Global Communications Leader to ensure organizational initiatives and projects are successfully communicated to our internal stakeholders and aligned with external communications about people and culture. Collaborate with other internal communication experts to manage consistency of language and tone on all internal communications.
Plan, edit and write original / innovative content for a variety of internal communication channels (including InsideSOM, Slack, and Town Halls) working with business operations leaders across the firm as necessary. This includes developing a calendar of internal events and a proactive approach to sharing those as well as announcing new hires, promotions, policies, and operational changes.
Bring forward ideas to improve our internal communications and staff engagement based on feedback from employees across our global offices. Draft messages for Partners to present internally in written or spoken form to address crisis situations which affect organizational perception and reputation in close collaboration with Global Communications Leader and Chief People Officer.
Working with Human Resources, support onboarding new hires and policies or training for new hires, including setting up digital business cards as needed. Work with the Office of Technology to advise on best practices for our internal communications platforms (InsideSOM, Slack, etc).
Create excitement around community and firm-wide initiatives and culture-building, and support planning of regular Town Halls in each office.
Qualifications:
5-8 years of professional communications experience in a large-scale, global organization, including proven ability to work collaboratively with a geographically-distributed workforce
Strong organizational and project management skills with ability to juggle multiple projects with a focus on high quality and attention to detail
Excellent writing, verbal, and presentation skills
Excellent relationship management and problem solving skills, and proven experience in building consensus in a highly matrixed organizational structure
Passionate about community best practices, principles, concepts, and technologies
Hands-on and self-driven with ability to work independently and effectively across all levels within the organization
Multi-tasker who understands how to develop tactical plans that align with the company's strategy and culture. Ability to implement, interpret and apply corporate policies, practices and systems.
Bachelor's degree in Marketing, Communications, Sociology, Journalism, English, Business Administration or related field.
Are you ready to join a team of creative professionals working on transformational projects around the world? Take advantage of this exciting opportunity to build a better future with SOM.
Our Benefits:
Health and Wellness: Medical, dental, vision, disability, and life & accident insurance
Savings: 401K matching, pre-tax spending accounts, and employee discount programs
Work/Life Balance: Inquire about our hybrid/flexible schedules, paid family leave, paid vacation, backup child and elder care, and an employee assistance program
Professional Development: Reimbursement for professional licenses, associated renewals, and exam fees as well as specialized in-house career development
Compensation for this role is based upon experience, qualifications, location, and education and typically ranges from $80,000 to $105,000.
Our Culture:
Our creative, interdisciplinary teams work like small, dynamic studios, with all the resources and diversity of a global firm. Here, you'll collaborate with industry experts on some of the most exciting and transformative architecture, engineering, and planning projects in the world.
We believe an inclusive environment improves our teams, our firm, and our communities and are passionate about Diversity, Equity, and Inclusion. Our DEI Action Plan was created to bring meaningful change to our profession, starting with our own culture and practices.
We are proud to be an equal opportunity and affirmative action employer. Visit this page to learn more about SOM's employment policy as well as additional information such as a privacy notice for California residents and how to apply offline.
For more about SOM: www.som.com
