Early Learning Branch Registrar (Project Management)

The YMCA of Snohomish County provides jobs and careers with a cause. Every day, the Y makes a lasting impression in our communities through youth development, healthy living and social responsibility. Our unique work environment constantly changes to adapt to the needs of our communities. We are a non-profit, in the people business. This means that we help members meet a fitness or ability goal, see that children thrive in our child care programs, encourage family togetherness, and give youth an opportunity to learn life skills through water safety, sports, and teen programming.
Our Commitment to Inclusion:The Y is made up of people of all ages and from every walk of life, working side by side to strengthen communities. Together we work to ensure that everyone, regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, ideology, income, national origin, race or sexual orientation, has the opportunity to reach their full potential with dignity. Our core values are caring, honesty, respect and responsibility--they guide everything we do.
We look forward to having you on our YMCA team!

Position Summary:
Early Learning Branch Registrar. Assist parents/guardians with all aspects of registration, waitlist, and financial assistance processes for early learning programs. Ensure all active participants have all necessary forms. Maintain accurate rosters of active and waitlist participants for each program location. Responsible for computer input, payment reminders, parent/guardian communications, program staff communication, DCYF compliance for participation paperwork, filing, photo-copying, correspondence, preparation of reports and other general office support functions. This position will support all current and new Early Learning Program sites in Snohomish County.

Job Duties/Responsibilities:
· Responsible for maintaining computer data base to ensure accurate and current information
· Manage early learning registration, wait list, billing, and child care financial assistance inquiries and paperwork
· Manage paperwork, scanning, refunds, change forms, and other administrative duties
· Collect and report on early learning statistics
· Responsible for Early Learning program support and general administrative duties.
· Responsible for editing monthly attendance in selected electronic platform for proper DCYF and DCFS reporting and billing.
· Provide backup support for positions within office
· Provide back up support for child care and camp billing office
· Prepare monthly and weekly reports
· Maintain filing system
· Other duties as assigned

Qualifications:
· Experience working with individuals, families and communities of diverse backgrounds and abilities.
· Strong computer and typing skills and demonstrated ability to utilize standard office softwareexperience, including proficiency in Microsoft Word and Excel.
· Strong professional written and verbal communication skills, detail oriented
· Be able to work independently; have excellent organizational, time management and decision making skills; and the flexibility to change priorities as required
· Strong interpersonal and communication skills, including positive interaction with staff and community leaders
· Be able to speak, write, and understand English clearly and concisely; and establish and maintain cooperative working relationships with those contacted in the course of work
· Fluency in second language preferred

Y Culture:
· Build relationships with a diverse membership base in culturally responsive ways, connect members with one another and to the YMCA
· Exhibit Caring, Honesty, Respect and Responsibility
· Complete required training and certifications within established guidelines
· Arrive on time ready for shift, clock in/out within timekeeping system

Embrace Leader Core Competencies:
Mission Advancement:
· Accepts and demonstrates the Y's values
· Demonstrates a desire to serve others and fulfill community needs
· Recruits volunteers and builds effective, supportive working relationships with them
· Supports fundraising
Collaboration:
· Works effectively with people of different backgrounds, abilities, opinion, and perceptions
· Builds rapport and relates well to others
· Seeks first to understand the other person's point of view and remains calm in challenging situations
· Listens for understanding and meaning; speaks and writes effectively
· Takes initiative to assist in developing others
Operational Effectiveness:
· Makes sound judgments, and transfers learning from one situation to another
· Embraces new approaches and discovers ideas to create a better member experience
· Establishes goals, clarifies tasks, plans work, and actively participates in meetings
· Follows budgeting policies and procedures, and reports all financial irregularities immediately
· Strives to meet or exceed goals and deliver a high-value experience for members

Personal Growth:
· Pursues self-development that enhances job performance
· Demonstrates an openness to change and seeks opportunities in the change process
· Accurately assesses personal feelings, strengths, and limitations and how they impact relationships
· Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-the-date knowledge and skills in technology

Physical and Mental Demands: The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job.

Physical Demands:
While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and occasionally lift up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

Mental Demands:
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems; may use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with members, staff, volunteers, and others encountered in the course of work, some of whom may be dissatisfied individuals.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Typically interaction with others is busy, constant and occasionally interruptive. Work may be demanding at times. May require ability to work irregular hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job descriptions represent a general outline of job duties, functions and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and therefore their description may not reflect the precise nature of the position at a given point in time.